After struggling with the customer care line I decided to rather visit the Vodacom branch in Vanderbijlpark. The manager assisted me and was super helpful with good advice. He restored Vodacom's image with me. This branch has super service and they do their best to always assist with any questions ...
When my current iPhone contract came up for renewal, I gave vodacom a call wanting to upgrade to the new iPhone. They advised me that there was no offer comparable to the Cell C iPhone contract, but that I should head into a store and ask them to do a Deal Match. I have been in and out of the ...
I live and work in the JHB area. I've been having trouble with my phone/network since late last year. Similar to the complaint below, calls go dead (I can hear the other person but they can't hear me) about 10 seconds into a conversation, I hear funny noises when making outgoing or receiving ...
I received an exorbitant data usage bill of R6800 (vat inc) after 2 days of my data bundle expiring on my new blackberry Z10. This means the phone generated this amount in 2 days! This is simply ridiculous. I have logged a call with Vodacom, and although someone got back to me and assured me of a ...
You are full aware that a company named Buongiorno your customers into taking R5 a day and you do absolutely nothing about it. I did not sign up for their "downloads" or "competitions" nor an I the first person to be by them. For a change try helping your customers out!!! ...
My account with Vodacom was in arrears and paid off on the 2nd month in full including paying for the May subscription. When I called Vodacom to reconnect my line, I was told that I would have to go apply at the Vodacom Shop where I would fill up a form to request such. Bearing in mind that The ...