I have noticed that Vodacom charges me R 9.50 per month on each of my numbers without any authorisation from my side for dual bill. I have reported this on the 9th of April and requested a refund. Up to today nothing has been done about this and I get charged again this month!! How can Vodacom take ...
My husband, boss and myself all upgraded from Blackberry to iPhone 2 months ago and the BIS service was not cancelled on any of the accounts. The consultants in the stores do not PROACTIVELY ask if you would like to cancel the service even though it is COMMON SENSE that its of no use anymore. It ...
I reported a fault weeks ago with Vodacom and even wrote the full report on HelloPeter. I got a reference number: S3-TNR2R-ROLVQ. Vodacom called me last week and promised to solve this issue of bad reception in my area and it's been a week and nobody has followed up or called as promised! I've been ...
I phoned vodacom to upgrade my phone. I ask for the phone that came with the top up 135 contract, without having to pay in extra. Then I found out that vodacom charged me for the phone a month later. I phoned vodacom call centre on the 11 April to sort this out. Finally they said, they would sort ...
We purchased a Samsung phone from a Vodacom 4U outlet at East Rand mall and paid cash, no contract involved. Trying to use the phone we picked up the following snags 1) The persons being phoned is very soft, you can hardly hear them with the volume all the way up. 2) There is a black line thru the ...
It takes up to hours for a paid service (Blackberry Internet Service) to be reactivated like you taking credit on it. You pay, for no service delivery but they are quick to cut you off month end. They have a billion excuses for their problems when they should be coming up with a billion solutions. ...