As Cellucity do not respond to this site, I am cc'ing this to Vodacom. I went into Cellucity on Saturday 20th to buy a new battery for my Nokia phone. The salesman gave me one and assured me it was correct, even though Itold him it looked shorter than my present battery, which I showed him. No, he ...
I am fed up with having to struggle with connectivity problems, I have laid complaints with Vodacom. I did receive feedback that the "problem was resolved"... IT HAS NOT. Continuous signal / connectivity problems persist. I have been a loyal Vodacom subscriber for over 12 years. All I ...
Can Vodacom really explain to me why their turnaround time for BIS activation when it has expired is more than 24 hours. Surely Vodacom is a very big company that must be able to offer instant services to clients. Why must we buy prepaid internet that we can only start using after 24hours when l ...
On 22 March a lady named Jenny phoned me from what she om (I have subsequently discovered it is actually a rewards company that acts on behalf of Vodacom) and told me that since I had been such a loyal Vodacom customer they were offering me the chance to change my Top Up 135 to a new standard ...
I battled for an entire month after VODACOM messed up my previous migration, only to take an ENTIRE month to get me back on the contract I was on, i.e. SMART STANDARD - only to check this morning whether the migration back to my previous contract was done correctly, as I have come to doubt ...
From 2011 to 2012 I had a contract with Vodacom for about R150 a month. In March 2012 I was due for an upgrade. I got a Talk 130 contract with a reduced subscription and free BIS. End of March 2013 they cancelled my BIS and the reduced subscription BUT I was not allowed to terminate my contract ...