Last year I upgrade my data contract with an voice contract (Blackberry 9780 Bold) and was help by Kim. I signed all the documentation even we're they asked if you would like to have the phone insured. Every month I pay my account like normal but on the 26 March 2013 my phone got. I reported the ...
I pre-ordered the Samsung S4 before it arrived on South African soil through Vodacom online and was promised to be contacted by Vodacom when it arrived. When the S4 finally arrived, they did not contact me. I presumed as such that previous orders were being fulfilled first. However, it came to my ...
I spoke to a lady called Palesa regarding internet settings I would like sent to my samsung galaxy young s5360, and she spoke really quickly that it became a barrier towards our communication, she then hung up on me, i called again, to speak to another consultant and before she could help, i was ...
I went into your Canal Walk Customer Services center on Sunday 21 April 2013, to request a cancelation amount on my account as I want to change to Cell C. Cell C's offering on the iPhone 5 are far more attractive than what Vodacom is offering. The consultant at Canal Walk encouraged me to provide ...
We did not receive a account from Vodacom last month (they should know there was a strike) My wife that pays my account for me payed the average amount what it normally is. Today they suspended my line blocking all outgoing calls. My problem, they don't use technology or worn me in advance of the ...
This is the second time I am lodging a complaint about your website stating tha my account is in arrears. There is functiuonalilty of your website that I am losing out on due to this status on the account. Can you please update all your records that my account is not in arrears! ...