I went into vodacom to report that my phone was and that i need a sim swop or a cheaper contract, so that i may take out another contract. But instead found out that i was still charged for BIS which I have asked to have remove in November 2012. I have asked for a refund on the 16 April which i ...
I brought in my iPhone 5 on the 2nd of April, as it was not getting any signal. After standing in line for an hour, I was told it would be sent in for repairs. I received it back on the 9th of April, but now the microphone didn't work and I could not make calls. I booked it in again and have to ...
I cancelled my Vodacom contract 8 months early and was forced to pay penalites which I duly did. They then continued to deduct the debit order from my account. I have now been on the phone for 4 days, I have held on for hours at a time, every time I get through I get told that cancellations is the ...
I'm very angry with Vodacom. I was checking my bank statement and i noticed that Vodacom took alot of my money in the beginning of April, R1012. I am using a 2g 2g 3g card. Which I'm supposed to pay R150pm. At first, I never experienced any problems till now. I was overcharged highly over my means. ...
I am really unhappy with vodacoms service. I cancelled my contract with them earlier because I do not want any contracts with their company. I even received an sms confirming the contract has been cancelled and on the 02nd May 2013 they debited my account with R308! I am off and yesterday I have ...
I wanted to upgrade my handset as well as change my contract package. Faith answered all my questions (pleasantly & patiently) & gave me the changes I wanted as well as moving accumulated minutes across. Phone delivered in 2 days, communication from Vodacom re: changes regular and succinct. ...