I have send 2 e-mails on Friday 24 May 2013 to Vodacom, first: to inform them of cancellation on one of our business phones, the other, to ask for the list of phones one of the Managers may use to decide which she would take for her upgrade. I received automated feedback replies with reference ...
I took out two contracts by vodacom two years ago of which it expired last month. About a month before the expiration date I went into the Branch to stop the contracts, meaning that the last payment should have been April 2013, but my account was again debited this month (May 2013). When I called ...
Vodacom has charged me over R5 000 in the over 2 months. They used to send me an sms stating that my data was about to expire. Now they haven't and just charge me for the data without my knowledge. Before ic ould add and buy my own data. So much for Red Line VIP Service. ...
I have 1 Vodacom contract- by chance (after being offered an upgrade on BOTH of my contract) I realized that there was a second contract illegally opened in my name. I went to 2 Vodacom outlets (a vodashop and a Vodacom customer care centre) They claimed to place a block on the number and the ...
I have spoken to many people from collections and they have made arrangements that i pay on the 25th instead of the 15th and was told i quote "As per reference number S3-TPE1E-ERJCP, our technicians sent you sms to 0714840773 on 14-05-2013 at 11:20 and they advised that the debit order magtape ...
I have upgraded my phone from black berry to an iphone 5 on March. yesterday I was going through my statement and realised that BIS application was still been debit from my account. I have requested this to be cancelled on my account during the upgrade. How can this happen? Don't you guys teach ...