YOUR OPERATOR, YANDISWA PUT THE PHONE DOWN ON ME. I'M LODGING A FORMAL COMPLAINT AND I'M NOT GOING TO LET THIS GO UNTIL I RECEIVE A FORMAL APOLOGY FROM HER, NOT FROM YOUR CUSTOMER SERVICES REPRESENTATIVE, FROM HER! WHAT CALIBRE OF PERSON DO YOU EMPLOY AT VODACOM? THIS IS HOWEVER, INDICATIVE OF YOUR ...
I have been messed around by vodacom since the beginning of April and have logged various complaints with Vodacom to no assistance. They have supplied the incorrect phone and now dont want to cancell the contract. I am tired of fighting with the company as I have been messed around for far too long ...
Simple really, Vodacom deleted my 2 x numbers (on contract) and 3G card number also without my consent. After rectifying the issue Vodacom issued me with 3 x sim cards 2 which was a micro sim card meant to be used for my cellphones and the other a standard 64k sim card which was to be used for my ...
At the beginning of May 2013, I went into the Vodacom Lakeside Mall shop&upgraded my contact to an iPhone5 with 120MB data. I actually sent a wonderful compliment for the service I received! However, I SPECIFICALLY requested an ADDITIONAL 1GB data bundle to be added onto this contract. This was ...
Upgraded my contract and received the new Galaxy s4. From day one the phone keeps loosing signal. Took it in after 3 days for and OBF and it was rejected as they say its not faulty. The phone keeps doing the same thing even if I put another Vodacom sim card in. phoned the call centre and they ...
I upgraded my contract on the 26.04.2013 at ghandi square with siphiwe. i was suppose to receive a phone and webbook. i was advise that they dont have the webbook in stock i should receive it within a week. so i trust the consultant as he is knowlidge able seems to know what he is doing. at same ...