During a telephonic upgrade to the Smart M Subscription in February 2013, I specifically asked if the handset is an additional charge. It was confirmed that for the BackBerry Bold on my contract there is no extra charge (replacement of what I had), only an upgrade to the I-phone will result in ...
Emanates from a previous unresolved complaint 3/032013 on this site after I was supplied with an incorrect Blacberry Z10 - No pick up so had to call Vodacom courier to collected phone - only happened 3 WEEKS LATER! The delayed collection of the phone meant that my account has remained on Red ...
I contacted Vodacom over a year ago to ask them to investigate why my home/suburb has such poor cell reception. They admitted that they were aware of the matter and that they were investigating the opportunity to erect a cell tower in the vicinity. An sms followed a few days later requesting us to ...
I must say vodacom internet service is very bad since from 1pm till now i cant even use my blackberry cause i dont have internet. ...
When I got my Vodacom Internet stick I was told ill be only able to put a limit on my Data usage after three months... So I phoned after three months, trying to put a limit on my account. I was told the minimum limit is R50 rand. I asked for the limit to be put on my account, I was told it was ...
I recently moved into a new complex with hardly any signal. I cant make proper calls and can't go onto the internet at all. I am now being told that a booster cant be put up in my house cause my account is less than R2500/month even though it was confirmed that the network coverage is very poor in ...