Hello Peter, I was on the Vodacom data contract for My GIG 2 Contract for some years, before I fell for the exceeding the limit trap as set by Vodacom. The reason I call this a "trap" is because the Vodacom consultant that has provided me with the original contract, should have ask one ...
So I go on to the vodacom website, to cancel the wifes BBM service. It clearly indicates it will work for the remaining period it was paid for. (which is about the 7th of July) Guess what... Vodacom, your welcome to come deal with my wife now. Oh, and I am cancelling all 3 contracts. ...
I have lived on the farm since 2010. I have numerously contacted Vodacom with regards to bad signal and slow internet services. People from Vodacom has visited te farm, identified the problem and dissapeared. I pay for a data package each month and do not get my moneys worth out of Vodacom. ...
Once again, I have no option but to complain on this portal. This is the second time I am complaining about the same person, relating the the same lack of service, she should not be working with clients. My story has been going on for three months now, long story short, My contract was cancelled ...
Well I complained about vodacomhere on hellopeter about their bad service (https:///vodacom/complaints/vodacom-does-not-honour-their-warranty-1090987). They foned me back to get my story and said they will find out what is going on and call me back, for which I was very greatfull. That was a week ...
I wrote a report a few weeks ago regarding a second contract that was taken up in my name. Vodacom came back and advised that they will investigate and that they would refund me. The agent I spoke to also advise that I will be refunded although they did not specify when I could expect the refunds, ...