I purchased a data contract with Vodacom sometime in July 2012. The data deal was a 3 gig promotion including a B683 wifi router at 199 rand per month (24 months). This month (May) I decided to look closely as to where I spend my money. I was shocked to notice that Vodacom had been debiting an ...
I have purchased a phone Nokia Lumia 920 on contract from Vodacom shop in Hatfield, after 3 days phone kept losing Network and freezing on the 5th day the phone froze on restart only showing the Nokia, I then went to Vodaworld Customer Service Center and was told to take the phone to Hatfield where ...
Whom do I have to complain about? Nokia, repair centre or Vodacom? They reject to honour the 2 years warranty because the case of the phone is "cracked". This crack is next to the av connector and resulted from pulling the headphone plug, otherwise the phone is just worn by daily use for ...
Still no response from Vodacom, despite several promises of the case being "escalated". First query in July 2012. Attorney letter in Jan 2013. Several promises of feedback, without any promise honoured. ...
TOOK OUT A NEW CONTRACT LAPTOP WITH INTERNET 14-4-13, GOT HOME PLUGED IN THE INTERNET STICK-DIDNT WANT TO WORK. WENT BACK 7DAYS LATER, NEVER USE THE STICK BUT THEY NEED TO SEND IT FOR ASSESSMENT TO SEE IF I DIDNT DAMAGED IT. SAID THEY WILL CALL ME IN 7 DAYS THIS WAS THE 22-4-13. I HAD ENOUGH AND ...
As Nashua in sandton city was taking too long in returning my phone from repairs, I decided to take on a new Galaxy Note II contract with Vodacom because my Nashua contract will be expired the following month. I went to Vodacom next door to apply for a new contract. Before applying, I explained my ...