YOUR OPERATOR, YANDISWA PUT THE PHONE DOWN ON ME. I'M LODGING A FORMAL COMPLAINT AND I'M NOT GOING TO LET THIS GO UNTIL I RECEIVE A FORMAL APOLOGY FROM HER, NOT FROM YOUR CUSTOMER SERVICES REPRESENTATIVE, FROM HER! WHAT CALIBRE OF PERSON DO YOU EMPLOY AT VODACOM? THIS IS HOWEVER, INDICATIVE OF YOUR SERVICE LEVELS, SO IT IS HARDLY SURPRISING!
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