AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Warranty? | #121774

Vodacom
Warranty?

Whom do I have to complain about? Nokia, repair centre or Vodacom? They reject to honour the 2 years warranty because the case of the phone is "cracked". This crack is next to the av connector and resulted from pulling the headphone plug, otherwise the phone is just worn by daily use for one and a half years and it only looks bad because it is built flimsy and obviously not made to be used. The phone stopped working in the middle of a conversation - not after it dropped. I wouldn't have bought another Nokia without the warranty as the last one also died months before I was entitled to an upgrade.

Date:

Company: Vodacom

Country: South Africa   City: Tokai

Category: Telecommunications

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