In December 2013 I send my blackberry in for repairs. The problem it just goes off at anytime even when the battery is fully charged. I got my phone back after two weeks just before christmas. They replaced the battery. After one week the phone went dead again. I took it to the vodacom shop again ...
Vodacom has a partner called Afrizone. They called me one day to say that they can offer me a monthly airtime at a cheaper monthly rate. Naively I agreed. After realizing that I was to in terms of payments I called in but never got the matter ressolved. Waiting for their stupid contract to end so I ...
I have queries with vodacom about my data that did not get carried over from Dec to Jan. I have had no contact from vodacom on numerous occasions, and have been waiting since the beginning of Jan to have this sorted out. then my service request gets cancelled, as the agent apparently clicked on the ...
What a breath of fresh air it was to experience some of the friendliest and at the same time still very helpful service when I walked into the repair centre in Sea Point. Even though the air has not been working on some of the hottest days, the staff was very forthcoming. There have been numerous ...
When I forward mail to another person it comes back from Vodacom as: "Considered UNSOLICITED BULK EMAIL, apparently from you.". By [email protected]. and also smtp2 My first reason, the mail came to me with no problem but now I can't pass it on to the right person. ...
I checked the Vodacom website for my latest bill and saw that I owe around R 4500 and immediately sent Vodacom an email via the website and web form on Saturday 19th January. I asked for an itemised bill ONLY for this month to ensure the charges are correct and have yet to receive a response. I ...