Vodacom I am finding your customer care absolutely useless! I received a bill from you for December for R1, 200. I was out of the country in December and my phone was off! I need to know why I have been charged this amount and if it is even the correct bill! Now in order for you to tell me why this ...
The AFTER SALES SERVICE that I received from VODACOM DIRECT, SERVICE PARK MIDRAND is absolutely horrific! The entire office as well as the second in line manager Tebogo is absolutely INCOMPETENT incompetent staff Mompai, Richard, Martin, Sugar (what the?). The manager Jackie Coetzee must be fired! ...
To: Whom it may concern I right this complaint being totally frustrated and unhappy at the bad service I am receiving from Vodacom. I have a Samsung Note 3 that was bought from Vodacom. It comes pre-installed with Vodafone protect application. I activated this application on 20 January 2013, I had ...
On Wednesday 22 Jan, 2014 at 20:34 I phoned 082111 to enquire about a premature upgrade on my cell contract. This upgrade is not to have a new phone but, simply because I am on the road majority of the day and this will help to make my job easier on a daily basis. The Call Centre person did advise ...
I was dealt with, with a very bad Attitude by two of Vredenburg Vodashops staff members.. one pulling faces because I told him I do not want to deal with him then another making accusations of a threatening nature towards my person and then still telling me they are going to call the security ...
Can anyone help me please? I received my new Sony Experia S in March 2013 on a Vodacom Top Up 200 contract. The handset went faulty in Sept 2013. I sent it in for repairs and received it back after a month and Vodacom promised me that it will take two weeks and that the handset will be in full ...