AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - VODACOM REFUSES TO SORT OUT MY PROBLEM | #316221

Vodacom
VODACOM REFUSES TO SORT OUT MY PROBLEM

I keep on getting calls as to why i stopped my debit order, I keep on saying check my phones history, job cards, how many devices ive been given "no history" devices and they all tell me to forward and email to [Email Removed] - which i do over and over. Lindiwe responds with "send me your address" and NOTHING happens until someone calls again to ask again why have i stopped the debit order.

I don't know how long this is going to go on but I guess in time somewhere someone will wake up.

In the meantime i've thrown that phone in a draw and bought myself a Samsung S4.

SANDTON REPAIR CENTER :

JOB NUMBER 9263667
JOB NUMBER 9292713
JOB NUMBER 9395422

VODACOM CUSTOMER CARE

Reference EC-ZH72-21QLSF
Reference EC-ZH72-21FAUA
Reference EC-ZHAU-2LPQ4P
Reference EC-ZH7Y-28IUXT

FACEBOOK COMPLAINT REFERENCE :

Ref: 0079~98BY
Ref: 00AY~Y0A0
Ref: 005T~TF10

and on and on it goes.

Date:

Company: Vodacom

Country: South Africa   City: Sandton City

Category: Telecommunications

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