HI I recently purchased a phone from Vodacom on contract within the month of July 2013 a Nokia Lumi 720. The phone within the month of August started having problems wher e applications started automatically opening themselves. Phone was booked in at Vodacom for repairs on the 3 of September 2013 ...
Please explain why less then 2 weeks ago upgrades made directly with Vodacom were free of charge now there is a R150 charge? This is not advertised anywhere on your website and you did not notify anyone you had changed the rules of the game? Why? This is annoying and insulting. ...
I upgraded my contract in July to the SmartS contract at R399 pm. I told the consultant i did not want to pay any more than that and she made me sign a form to limit/lock my contract for an extra R50 making my monthly instalment R450. Vodacom has however deducted over R560 per month in August and ...
My wife was called from an agency to sell here insurance on her Samsung unit. She agreed to have 3 unite insured. The telesales person then asked her for her contact number and she gave it as 0836357633 and after a second or two the person asked what number that is and she clarified the fact that ...
My parents both have vodacom pre paid phones that stopped working last night. (No Network Coverage). When i phoned to report this matter to Vodacom, they told me that they could not even escalate the issue because they need a minimum of 4 people with the same issue before this matter can get looked ...
I reported poor reception somewhere around August 2011. Follow ups were done and a technician was dispatched to measure the signal strength in my area. He confirmed that the signal was too poor for the service and the matter was escalated. I was contacted by Vodacom and promised that a new BTS is ...