My daughters Blackberry 9320 only 9 months old with a "2 year guarantee" will no longer charge. Vodacom say 1 pin is broken on the USB plug. They say it is not covered by the guarantee, they claim abuse. The condition of the phone clearly indicates that the phone has been well cared for ...
Nearly two weeks ago i was mugged; the persons took my bag with all the contents: cellphones, ids, bank cards everything. as a vodacom customer i had faith that atleast they would assist with replacing it as the fone was insured, i logged a claim and thought everything would be sorted. months prior ...
I here by want to lay a complaint about the airtime advance service Seeing that I keep on getting the message that I do not qualify altough I have been Withe vodacom for almost 11 months now and recharge my account every Month with R29 and more I even sometimes go up to R110 on airtime. So here by ...
My daughters phone got lost.i had it blacklisted.she then got her phone back, went to the store in zevevwacht mall kuils river, they then said we should get an affidavid which we did, went back to the store.the sales lady assisted me.phoned into the call centre.they could not assist me.she yhen ...
Had a contract on a blackberry 9320 taken in Feb 2013 . First day the phone was faulty after a week took the phone to gateway which is approximately 80kms from where I live had the to wait another week to receive a new phone as it had to go to jhb to be checked. Travelling back and forth is ...
Performed upgrade to my 1 contract on 24th August. Lady in their online department captured it as new contract. On the 28th the device arrived and with it a new number with a limit of R15850. I call 111 to rectify this error. A lady told me she will log a call, but they will only refund me the R400 ...