I have been with vodacom for more than 24 months, i had three contracts with them, one is aid in full but each month i have to call vodacom and request a statement which i never receive. i don't know how they are expecting me to pay the, . each time i get a promise that i will receive the ...
My company upgraded our accounts to a KI account which meant we needed to deal with Vodacom direct. the national account manager (Mercia) was allocated to handle our accounts.we needed to submit all relevany informatiom to be processed-this was done 19/08. after numerous emails with no response i ...
To who it may concern. Vodacom debited my account with an amount of R6, 295 on the 29 September 2013. I would like to understand why when I request that this account to have a limit last year. 07661136835 for myGig3 for a limit of R300 and 0798583768 for the 75MB which I requested that it must ...
I took out a contract in July. I have not received promised package allocation. Been calling and calling to no avail. Issue escalated but no recourse whatsoever. Call centre staff are completely incompetent. 3 months on, and I'm still left wanting. I am cancelling this contract, putting a stop ...
I had a cellphone contract with vodacom that was handed over to Jacobs burnard attorneys, a garnish order was done on my salary in 2009 and since then they have been deducting money. Today me and my husband spoke to a Rose from Jacobs and burnard attorneys to request documentation and information ...
I phoned to do an upgrade on my data contract. I was assisted by Thato Sello (Online sales consultant) We went through the whole application process only to have wasted 20 minutes of my time and told me that my account will be debited with R 150 for a connection fee! No where on the terms and ...