I am on a very high cost package and therefore capped the line at R2000 in July when I upgraded. Quanita the consultant in Somerset Mall said she did that for me and my bill will never go over. I ended up with a /- R24000 bill. My line is now under investigation and my phone line suspended. I don't ...
Incompetency and inefficiency resulted in suspension of services after spending 3 hours on cellphone explaining to agent that shortfall payment is result of insurance for handset activated with renewal of contract after No clearly written on renewal notice form. I telephonically had to call ...
My Blackberry phone was out of my car. I left my car being sure that it was locked, they used a "jammed" signal as I was locking it. When I got back, my phone was gone. I phoned Vodacom to blacklist the phone. I reported the incident at the SAPS. I opened a case, and I was brutally honest ...
I ordered Samsung S4 special from Vodacom Online and the special stated that i get 200MB plus an additional 500MB equaling 700MB... Every month i am only receiving the 200MB and I then have to email/twitter/facebook a complaint to get my 500MB and Vodacom Online promise me they have fixed the ...
I have complained on Hello Peter about two weeks ago about the Vodacom shop in Middelburg Mall making a mistake when I took out my contract. I'm paying for a 32gig iphone but I only have a 16gig. Vodacom contacted me and promised that the issue has been resolved. I got my account statement today ...
I've upgraded one of my contracts online mid August. 2nd of September i received my statement, and noticed that i've been charged incorrect for my subscription. i phoned twice to log a query and then gets transferred to other depts. the 2nd time i phoned, the consultant told me that i will pay the ...