To whom it may concern, I am HIGHLY dissapointed with Vodacom, i have had a contract with you for 4 years and have had no issues until now. Someone went WITHOUT my consent and changed my contract over to the Blackberry talk 100, in total they have taken R5000 off of my account as it was debited. ...
I upgraded my cell on the 27th of August 2013 through the call centre and send all required documents via email. I received confirmatoin on the 29th of August that the cell phone will b e delivered in 2-5 days time. Up till to day I still have n ot received the cell phone. Last week Vodacom firmed ...
I would like to be able to get a straight answer from someone as I get different responses each time I call. I have been told that the phone I have ordered was out of stock at the time of placing the order, the item will only be in stock in a week, the phone has arrived in stock no idea when I will ...
Upgraded my phone 2 weeks ago and rec del on Wed 25 Sept. For 2 days had a problem with the phone and was on endless calls with Vodacom for assistance. After taking the phone to a customer care centre they advised the phone was faulty and should be returned, but had to be returned online. Friday 27 ...
New Blackberry Q5 taken out on a contract stopped working after five weeks. Returned it to Cresta who said it may be a software issue. Proved not to be the case and sent for advanced repairs. Two weeks later (with no loan phone) I was asked to collect an exchange unit. This was taken out of a ...
I would like to say a word of thanks for the great service Lesego Keikabile delivered, she responded to my problem, the problem could not be sorted straight away as she needed activation from different dept. but she has confirmed with me that she will call me back within the morning hours, I really ...