My mother helped me take out a contract with Vodacom on the 6th November 2013. A Top up 200, which is suppose to be R199 per month. I got a Nokia Lumia, purchased my own sim card in order not to pay for the sim fees they ask a ridiculous amount for. My mother offered to pay this contract for me. I ...
I'm very very angry with the level of service offered by Vodacoms Contact Centre for Business Upgrades!! I upgraded my contract telephonically on 31/12/2013 as I thought this would be more convenient due to delivery. Ram then delivered my phone without informing me and then updated their records ...
I went to Vodacom Grove mall in the beginning of Jan for my upgrade, I requested an HTC One. The sales person told me it would be three working days (From the Tuesday 7 Jan) and he will order the phone immediately. On the Friday when I got there the phone was never ordered. A different sales person ...
I firstly upgraded my phone through Vodacom's upgrades department via telephone. Protus, Vodacom's employee set up a contract I was happy with and I accepted it. Two weeks later I realise that I'm only receiving half the minutes, data and smses we agreed on. I then phoned customer services, they ...
Ek was vandag by Vodacom om my talking points te gaan inruil vir goedere wat hulle inruil vir sekere hoeveelheid punte. Die dame wat my gehelp het (dra nie naamplaatjies nie) het geen belangstelling getoon in enige iets wat ek haar gevra het nie. Sy was met persoonlike gesprekke met iemand toe 'n ...
I was email by Adnaan van heerden on the 23/01/14 @16:09pm who stated that my refund was processed on the 09/01/14 @ 14:18:10 batch reference 17083 and this will take 7 to 14 working days today is the 14 working day and still nothing now i'm on hold for 10 min thus far waiting for tsophng to find ...