I upgraded my cellphone contract end of 2013, had good service via the upgrade department. No dealerships or cue's, ease of doing business great. Problem occur when I got my new bill, cost of the contract agreed upon differ. on Jan 9th I logged a complain to please provide me proof where I agreed ...
I have taken out a contrcat costing about R180 per month. First deduction took place in December. To my surprise I was this month bill with R446. Most concerning is that I was billed R235 for an unscrupulous service provider called Marriot for downloads, whats app backgrounds etc. I have never ever ...
I purchased an LG E410 18th December 2013 which was meant to be a gift. When we inserted the Vodacom sim card and dialed *100#, the phone doesn't get a response back and you have to shut it down and start it up again. It gets stuck on "USSD Code running...". We took it to vodacom at ...
This evening I went to Vodacom to book in my phone for repairs. I arrived at the branch at 18:50 but the repairs consultant was already helping another client and in the interim the shop doors were closed. At 19:07 i was attended to by the consultant only for him to tell me that they didn't have ...
It is not clear why Vodacom blocks voice calls when you still have 250 minutes available on your talk time. they say voice calls are blocked when data bundles are finished. but what if one does not want to use data for the few days left in the month but only want to make voice calls for those few ...
Hi i have sent my blackberry 9320 in for repairs and after two weeks you guys could not fix my phone so instead have given me a REFURBISHED phone which is unacceptable. When i booked in the phone for repairs a consultant did say to me that should the phone cannot be fixed then i would be given a ...