AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Mislead by Vodacom | #324446

Vodacom
Mislead by Vodacom

My mother helped me take out a contract with Vodacom on the 6th November 2013. A Top up 200, which is suppose to be R199 per month. I got a Nokia Lumia, purchased my own sim card in order not to pay for the sim fees they ask a ridiculous amount for. My mother offered to pay this contract for me. I also help from time to time to contribute towards the payment.

From the very first month the amount we now pay way more than we initially signed for on the contract. This is the statement thus far:

06/11/2013 R 296.99R 0.00R 296.99
11/11/2013 R 296.99R 0.00 tried to debit the account
13/11/2013 CR R100.00 debit fee
13/11/2013 R 396.99
27/11/2013 R 200.00 payment, BalanceR 196.99
02/12/2013 R 196.99
03/12/2013 C R 428.46
31/12/2013 R 200.00 Payment Balance R 228.46
02/01/2014 R 428.46
03/01/2014 R290.60
06/01/2014 R619.06

I apparently now owe them R619.06. I want to know how they got to that amount when I was told I will be paying R199pm on a TOP UP CONTRACT 200

Date:

Company: Vodacom

Country: South Africa   City: Louis Trichardt

Category: Telecommunications

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