I have been contacted by a Vodacom representative regarding my previous post. He took all the details, and I have not heard from him since. This is REALLY BAD SERVICE!! ...
I find that now a days service to be a serious problem in SA. The paying customer just doesn't receive service that we are supposed to be getting. That said; I amazed every time I have to deal with Vodacom just to move to Vodashop, Fourways Mall and having MAX DE HAMEL come to the rescue to fix and ...
Reference: 53-04AAY-YERB Have 2GB plus 2GB Night owl package - we have not exceeded our data use by one month and in December a child got hold of our IPAD and used significant data. YES we knew we were going to pay more what we did not know what exactly how much R2/MB - THATS REDICULOUS!!! We are ...
Good morning Kim Thornton It is me again, I am not happy and I am getting tired of this, I called Vodacom today at 08:19 on 0821945 and asked them to just check if the phone has arrived in SA and when can they expect delivery of it. To my surprise the lady who I was talking to, Ms/Mrs Thabeka ...
After my previous complaint about my huge account from Vodacom, and the promise from the Vodacom team that they will investigate the problem, i discovered that it was again just a promise that they did not kept, since i lodged the complaint on the 23rd of January, Vodacom clearly are not interested ...
I took out a contract with vodacom and since I was already a Vodacom prepaid customer, I decided to convert my current number to contract and I was supposed to get the phone on the 9th of January 2014. My account was converted to contract on the 8th of January. The RAM guys got to my house on the ...