I upgraded my cellphone contract on the 13th December to a Blackberry Z10 (White), Vodashop in Cresta. Phone was faulty out of box, but i was advised i have to wait for a week for vodacom to approve. I went back the following week, where Vuzi then realised Vodacom already approved and he said he ...
In short I got a new iPhone 5s contract on 8 Jan. I was told by store manager Shane that if there were any problems with the phone I must return it within 7 days. From day one the ear speaker had a buziing sound when taking a call. I returned the phone on day 6 and was told that I can't get a new ...
THIS IS THE SECOND TIME I AM LETTING THE PUBLIC KNOW HOW VODACOM IS A BUNCH OF LIARS, AND TWO FACED COMPANY. FIRST THEY DON"T COME BACK TO YOU IN CONNECTION A HELLO PETER (REFER TO MY PREVIOUS COMPLAINT) I GET ASKED IF THEIR SERVICE WAS GOOD?? THEY HAVENT EVEN CONTACTED ME TO RESOLVE MY ...
I was told when i signed up for the topup contract that i will only pay R193 (including insurance) each month and receive R100 airtime. the first month the right ammount was deducted but last month R693 was deducted. How is it possible that R400 can just be taken like that. in fact. This is ...
I phoned Vodacom to be able to find out about an account. The lady on the other end refused to help me, as they do not have my data that reflects my power of attorney. I proceeded to get more agitated as Vodacom has made me take in this documentation 7 TIMES. yet still not loaded onto their system. ...
I changed from Virgin mobile to Vodacom on 19 Des 2013. I got IPhone S5 32 GB. About 2 weeks later phone started to freeze and camera went black. Took phone in for repairs. Phoned everyday to find out the status of repairs. I was told they could not get in as they did not know my passwords. Gave ...