I have been trying to call Vodacom Insurance all morning and have been on hold four times and gave up each time after 20 minutes - that is more than an hour of my life and the phone has still not been answered. Yet the "voice" on the hold function tells me how quick and easy this service ...
Hi upgraded and was told on my quote that i will get a skullcandy headset, I never received it, i logged a ticket with vodacom 2 weeks ago and till now NO feedback! really service!!! I'm now waiting from 13:35 Wed 22 Jan, and still nothing!!! ...
Good Day Over the years We have always enjoyed good Vodacom 3G Coverage. Over the last few months our 3G coverage has become intermittent with weak or No 3g network coverage. All the mobile phones in my household are experiencing the same issue. We do have a Vodacom cell tower about 700 meters away ...
I have contacted Vodacom customer care on the 24.01.2014 regarding my service messages that I don't receive on my handset. My query was escalated because they couldnt resolve it and today is the 28.01.2014 and still no feedback. I tried to contact them, on some of my calls I was on hold for 40min ...
Please advise when I can expect feedback on my complaint sent to [Email Removed] on the 22nd of January. I was advised by a call centre agent to send the complaint to that email address. Regards ...
After upgrading to the Xperia Z1 our data would not load. Your customer care told me to theOPEN THE PHONE THAT CAN'T BE OPENED AND TAKE OUT THE BATTERY. When i cracked the back cover in my first tentative attempt i knew something was wrong. Since then I've had nothing but and abuse from customer ...