I had slacked back in some payments in a cellphone contract due to the high data rates that vodacom takes. In the event, my cellphone number got deleted off the network. I had however settled the account, the consultant told me that reactivation would be a breeze. Sad to say, a seven day waiting ...
On November i bought a Z10 blackberry phone, it then kept pestering me about software update and January i updated the software then some other apps and the camera stopped working. I then took it in to Eastgate Vodacare and i was told that it will take 2-3working days if its a minor repair and ...
My Samsung Galaxy S3 went to Vodacom for repairs because it could not read a sim card, they took 15 days to get back to me with the following answer: "Mam, It might be water damage we aren't sure" I mean this is completely outrageous. I work in a technical company as a warranty controller ...
I am terribly DISGUSTED with Vodacom's pathetic repairs services, I have booked in my phone early in January, my phone is still not back and now they are telling me my phone is out of warranty which is not, I have booked in my phone in good condition and when I contacted the repairs centre now they ...
Vodacom admits that I was correct about being overcharged because my phones were definitely on 'top-up' packages with a fixed charge rate per month. But they tell me that there is nothing that can be done because "we would only be able to consider the details up to 12 months ago"!!! So ...
What I wrote to Vodacom whose only response is tough luck - pay up! My iphone does not work on 3G and only 3G. I have full functionality including wifi and 4G (when I am in your Sandton City Vodacare or wandering around the Cape Town waterfront). Technically my phone is out of warranty because the ...