Hi all, I just applied online for a cell phone contract. it delivered it to me after a week despite they wrote on website delivery will be don in 24 hrs. After they delivered the device I considered it is too slow when i connect to wifi. I went to customer care in Menlyn mall and they said they ...
Vodacom's sales force bugged me for a month to extend my contract. I finally did so. They then disabled my My Meg package for the rest of the month & charged me per MB, resulting in my most expensive bill in years. they did not inform me that they would do so & the phone records will ...
I upgraded last week and requested the consultant to send me a micro sim as the new phone I was getting was not able to take my old sim card. When the upgrade arrived there was no sim send that I asked for. I then contacted the upgrade department to inform them that I did not receive the sim card ...
I have always been a loyal customer of vodacom for the past 15 years! my entire family are loyal vodacom supporters! the last upgrade I had was a total disaster. It went into vodacare twice and I was returned a new phone (or so I thought). This is the third time my phone has broken I sent it back ...
I move to Malvern 5 years ago and ever since cannot get proper network coverage. We've had 5 contracts with Vodacom (among family members) and recently cancelled 3 of them. I have complain numerous time to vodacom but to no avail.. Moved over to Mtn and coverage works 100% perfectly. I still have 2 ...
I have purchased an SMS bundle from Vodacom a week or two ago for R67, 50 for 300 Sms's. These SMS's were not loaded to my phone and airtime was deducted. I recharge often and this is the first time that this has happened, I tried calling the Customer service helpline from another line but had to ...