On the 28th of August, I booked my Galaxy Note N7000 in for repair (signal issues) at Vodacom Zevenwacht Mall. On the 3rd of September I received a call from a young lady stating that the repair cost would be R500.00. But she was unable to give me specific details as to what exactly this R500.00 ...
I upgraded my vodacom contract for the hope of getting a Samsung S4?! Within 3 day the phone is useless.. keeps on freezing. This phone is under its 7 day warranty but now the phone has to go in at Vodacom care for 14 to 21 working days!?! I PAY FOR A PHONE THAT I DON'T HAVE!? How does this work!? ...
On the 20th of September 2013 I called customer services to upgrade my contract. All was agreed to upgrade from my Blackberry to the Samsung S4 mini. I received the phone on the 23 Sep 2013. At the end of September to my surprise I've been billed R5005 for the handset. This was not agreed as I ...
Its been over a week now since I logged my problem to Vodacom, and every time I just get a message your problem has been escalated. They then say they will phone me and they will phone once a day, if I miss the phone call they will only phone again the following day. I get messages what to do and ...
I upgraded my 3G contract on the 12 of September 2013 & opted for the HP laptop with the wireless router. I received the laptop on that day but was told that there was currently no stock of the router. I was then told that Vodacom Cresta will contact me as soon as the stock arrives. Needless to ...
Hi I have 2 contracts with Vodacom. which I did not pay. I settled the account and I wanted my lines re-activated. I was only provided with one form initial. which I thought would re-activate both line. when I called vodacom the said i need to fill in a form for the other number. re-activation take ...