This is just to say a big THANK YOU to Eltino Martin from Vodacom for helping me with Data query. Your patience, understanding and friendliness was remarkable. THANK YOU for sorting out everything for me, as well as the call and emails. It's people like YOU that make being with Vodacom a complete ...
I am livid at the appalling disservice I have received from vodacom regarding an upgrade for the new samsung note 3. I have been waiting for almost two weeks for the delivery of the phone and when I call the upgrades center I am often put on hold or cut off. The parade center claims that there is ...
My father account recently went into arrears. Unfortunately the wrong debit order was cancelled. I he was advised to start paying the account in cash, which he did. Confirmation herewith that the following amounts were paid in cash. 1) R712 paid in @ Std Bank 10.08.13 2) R820 paid in @ Vodacom ...
I upgraded to a Sony Experian Z about 3 months ago. After 2 months the touchpad developed a crack. The screen works fine but the phone cannot function properly due to the touch screen not being active. The quote for the repairs is R4200.00 for a handset that supposed to be indestructible. this ...
I have entered into a Contract with Vodacom, top up 135. In here they had to assist me with porting MTN number (078 768 6830) into Vodacom network on the said contract. Porting was done wrongly, for Vodacom did it on prepaid number not the provided MTN ported number. Based on that, Vodacom violated ...
I have a data account which I took out for R149/m. I have a few extra data cards linked to this account. as i dont have complete controll over the usage on this account i set a maximum limit of R50 over contract value. I have been using data account for about 18mths now but just waiting for it to ...