We went to Vodaworld to upgrade my cell phone contract from a Blackberry to a Samsung Note 3. Whilst the staff in the cell phone shop was helpful, the staff from the Vodacom helpdesk was incompetent to the extent that my cell phone is now not working. The lady from counter 22 should have exchanged ...
I have to report the disgusting service I received from a consultant called Lehlohonolo Maruping at Vodacom Customer Care Centre on Saturday, who gave me attitude from the word. I recently took my BB phone in for repairs, she opened the back cover to remove the battery and check for IMEI number and ...
I had my contract upgraded and my contact amount clearly stated /- R450 now I'm paying R640 only to find out that I'm paying for. Furthermore I upgraded to a Samsung and still paying for bis which I'm not using and the consultant I spoke to informed me that it was my responsibilty to cancel the ...
I am the legitimate owner of a prepaid number (number was rica'd by me). The number probably wont display here should i add it. This number, I suspect, was migrated to contract on 26/09/2013 without my knowledge, on somebody else's name and thereafter a sim swop was performed by that person. I was ...
I have just returned from the USA to discover that my data roaming charges are tantamount to about R110-00 per MB. I can only say that I am staggered. Most on my time was spent roaming on the AT and T network who charge their local clients about $.30c per MB, only R3-00 rand per MB. This charge to ...
I sent my Blackberry in yesterday after it froze. Clear Software issue... I explained that it was urgent & needed the phone back that afternoon. Please just load the software & get it back to me. This was not done, so I went in the afternoon (16:10) to collect it. The manager Shaun told me ...