I received a new Galaxy S4 to replace my Blackberry as my account was due for an upgrade. Wendy at Vodashop in Somerset West mall sorted out a new mini SIM and transferred my call credits to my new phone. The whole exercise was efficiently handled and the service very friendly. ...
Hi I have a contract and my line was removed from the network. I cancelled one line yesterday at the Canal walk Store (3G). I have also paid the amount of R1600.00. I contacted the customer service department and they transferred me to the Legal and then the account department. I was told my number ...
"How it works: ... The airtime amount a customer may transfer for Bundle Transfer is limited to the SMS, MMS and Data bundles on offer via the MyPhone Service from time to time, and is not restricted to a minimum airtime amount." OR NOT!!! I am in dire straits to get enough SMS time ...
Hi I purchased a new Vodacom Starter Pack on 05 Oct 2013 and activated the SIM card. I was told by customer service to wait 24 hours until I can make/receive calls and send/receive sms's. Until today I still cannot receive sms's but can make/receive calls and send sms's. I called customer care ...
This is the most ridiculous complaint i have ever made, i upgraded my vodacom acc for the 4th time, i saw last month my bill was extremely high and called in and told it was due to my calls, i was not convinced but left it, thi smonth teh same thing, so i log onto vodacom and check my billing ...
I have made a payment on last Thursday since then i cannot watch dstv. And am i going to be compensated for this? i paid R600 at shoprite in daveyton. The customer care is in efficient that boring IVR never takes me anywhere. It said if payment is made it will be picked up. All i need now is to ...