I went online to purchase a Data Bundle two days ago, I followed the standard procedure of buying 250mb and waited for the results then it showed system not responding I must try again, which I did and it said the same thing then I just left It. I only realised two days later when I made a phone ...
I called 111 to get my internet inhibitor deactivated. I tried to explain to the gentleman that I called earlier but because they were offline was not assisted. He instead tried to demonstate his cleverness by telling me that I do not have internet inhibitor and to prove this he was going to ...
I have poor reception in my area i have made numerous reports to vodacom direct but it seems to fall on deaf ears. It's not just me but many of my friends who use this network have had the same problem if it's not sorted out, vodacom will lose many customers ...
I DID MY UPGRADE VIA THE INTERNET CALL CENTRE ON 28 SEPT 2013 AND I CANCELED IT THE SAME TIME AND ON 2 OCT 2013 RAM TIED TO DELIVER THE PHONE AT MY HOUSE AND THE DOMESTIC WORKER PHONED ME AND IN FORMED ME THAT THEY WANT TO DELIVER I INFORMED THEM TO TAKE BACK THE HANDSET DUE TO THE CANCELLATION OF ...
I have lodged a complaint with regards to my bill, reference: S3-T38A-A1E4 For the past three months my bill has escalated due to extra data usage but with all my communications to the call centre at least 4 calls. No one could direct me or explain how and what caused the hike in charges or usage. ...
I first reported this telephonically on Friday 13/9/2013. I supplied full detail and was informed that I will receive a ref number- which I never got. I called again on Wednesday evening 18/9 /2013 and was informed by the team leader, that the initial complaint was closed with no explanation why ...