After changing jobs i have got a new email address. i wanted to go to the branch in middelburg to change my email for my statements but after waiting for almost an hour to be helped i was told that i need my id book to change it. i called the customer care number and they said they do it over the ...
I tried to get a new contract via the vodacom call center, after checking my credit i was told i was approved, I was told i would be contacted again to finalise the details of the porting of my number, as the system was working slow. after 2 days, i had still not been contacted. I then went in to ...
I recently took my iphone 5 in as the speaker was distorting sound when music was playing above 50% on the job card the consultant wrote scratch on bottom from drop which was completely inaccurate, i scratched it putting on a phone cover. secondly i told her the speaker distorts sound but she went ...
I requested an itemised billing because my stupid phone has just decided to go and lose half my contacts so i do not have their numbers anymore. The first person i spoke to said i would have tp pay for the service, which is fine. Then i get a voicemail saying i need to call back to confirm what ...
I am due for an upgrade on my 0724914702 number, i loggend onto the vodacom website and went to the device i wanted, i did the upgrade yesterday at about 8pm at night. Now here is my problem: 1. Vodacom states on their site when you upgrade online you dont pay admin fees and upgrade fees, well when ...
I applied online for a new contract with Vodacom and online it says delivery within 24 Hours. I received confirmation that I was approved and this is 72 Hours and still no device received. I am struggling since last week with Vodacom and honestly the service received the past 2 weeks is pathetic. I ...