We have a business and 10 numbers that we have paid over 5 years for insurance and never claimed, now that we want to they deny the claim because of a issue with Nokia and that the sim card was not in the phone!! This is and we are now canceling all our insurance with them and all users please be ...
My debit order went of with an amount more than usual (R300 more) and I phoned Vodacom to enquire. I was advised that my one cell phone no was upgraded on the 2nd October 2013 by someone online (online upgrade was done) I started phoning around for assistance in the first place to cancel the order, ...
I hve purchased da BIS service for R19.00 on thursday 03-10-13 jst before 8pm da evening. I received an sms which said "Your current BB10 BBM service is available until 0000-00-00. R19.00 will be deducted for your next 30-day service on 0000-00-00." Thereafter my bbm service was active ...
I bought a Samsung Galaxy Pocket in June 2013 and it kept on losing the mobile connection. It has been in for repairs 6 times now, twice at the Advanced Repair centre and it is still faulty. I have not had use of the phone at all for 4 months now. Last time the advanced repair centre said they have ...
I bought a cellphone from Vodacom less than 2 years ago. Now the phone doesn't want to charge. When the repair shop finally informed me what the problem is they simply stated that I must pay almost R650-00 to get the phone fixed. When I then why I must pay this amount when the phone is under ...
I went into the Vodacom shop in Sandton on the 12/09/2013 to get a micro sim for my ipad and while I was there I asked the sales agent to reduce my data bundle on my contract and reduce my sms bundle. It has been brought to my attention by receiving my invoice that my bundles were deleted. Luckily ...