I need to take my Blackberry Bold 9900 in for repairs for the 5th time this year. I have requested that I want another handset the previous time I took the phone in. I apparently received a new Blackberry Bold 9900 (after Vodacom forgot to inform me to come and fetch the phone) but had the same ...
Well i must say Vodacom did phone me back well done, but after i have told them about the problem i had i was told " But sir with am attitude i must add, you must remember that i are getting discount from Vodacom on other services you are getting from them." As to say they can make ...
I recently got a Samsung S4 via Vodacom on contract, i am paying quite a monthly sum for this phone and services, After aprox 2.5 months my phone suddenly stopped working. I decided not to tamper with it an took this straight through to the VODACOM REPAIR CENTRE SANDTON CITY I was told 10 - 14 ...
All of a sudden now i cannot access my account via the website to see my balances. Called the call centre on Monday to query this and to date still no feedback. I tried the registration process and get the confirmation email but the link does not work. How am supposed to access my online account ...
It all started Monday 7 October... Simple upgrade - TURNED INTO A NIGHTMARE... 3 DAYS on the telephone. Recharged battery 3 times - just being on the phone to VODACOM... Their aftercare (Tato tried helping with a conference call) was disasterous... Tabiso should not be allowed to speak to the ...
I did an upgrade on 27August 2013 with an agent named William, from vodacom direct. Three weeks later when I still haven't received my IPad I called the call center and spoke to Tshidiso who seemed to have a listening problem we argued about reversing the upgrade for a while before he transferred ...