After receiving my monthly R200 airtime as per the contract, after 6 days it has vanished into thin air. Of the few calls I made the longest was 4 minutes unless Vodacom charges R5 per SECOND? Speaking to a consultant is no help since they know nothing or they are just not willing to help. I ...
I took out a Internet contract with Vodacom for a period of three years. This payment was deducted from my credit card, monthly, no problem. End of 2012 the deductions stopped. When I attempted to access the Internet early January, no connectivity. Reasonably I assumed that the contract came to a ...
I upgraded 02/09/2013 - choose the Q5. The phone was delivered by 06/09. All was fine 4 2 weeks until the problems started. Now I understand why you OBF states 7 days as problems only starts after 14 days. On 18/09/2013 I wanted to insert my data card for downloading. The phone kept on saying ...
On the 2 sep 2013 i phoned in to purchase an I PHONE 4G and the sales was successful. phone was delivered on the 04 sep, after receiving the phone i wasn't satisfied with it, as per t&c stated i can CANCEL within 14 days i phoned in on the 9sep TO CANCEL and requested for another phone, i was ...
On the 8th of October 2013, I got a notice of a debit order going off on my bank account from Vodacom, deducting money for a contract I never applied for. I have spoken to various people at your Call Centre and customer care branch in Canal Walk and the only documents you have of mine is a copy of ...
Cellphone, replaced by insurer (over-insured thanks to VODACOM). All steps taken including sim swop etc, to get the new device active on all services which I pay for on my contract. I have spent at numerous hours on telephones, in vodacom outlets etc, and even a blackberry outlet... but still I ...