My contract was cancelled with Vodacom in July 2013 after a year of disrupted/non-existent network coverage in the suburb in which I live. After numerous phone calls (more than 10) inquiring about the progress in erecting a new cell tower I was told that this could take years. I asked for my ...
OK so a week or two I laid the exact same complaint on here to highlight the fact that I havent heard any regarding my repair of my device. I got calls from you guys very promptly to say the least I was well impressed. I was promised that the store would get back to me blah blah, and well two weeks ...
This is my second complain to Hellopeter for the same problem, I must say I am very dissapointed by the service I am receiving from vodacom. My reference number is S3-T0B9U-UA8Y since they sent me an email on the 7th of September 2013 that my query has been send to Group Forensic Departments on the ...
I'm very frustrated with Vodacom and even more annoyed with the service i received this morning- or lack thereof. I am on a Topup contract and have been able to load additional airtime onto my phone with no problems at all, until on Tuesday when i suddenly could not load airtime and instead ...
I lodged the following complaint with Vodacom on their website on 19/09/2013: Hi, my wife (0828212448) had an iPhone 5 which was 2 weeks ago. Before that she had a BlackBerry Bold that was also in May 2012. In May 2012, we did a premature upgrade to the iPhone 5. When the iPhone 5 was 2 weeks ago, ...
So Fabian October last month tells me Vodacom will give me a credit due to their ridiculous high prices on my data bills WHICH WILL SHOW IN OCTOBER AS IT TAKES 14 DAYS FOR THIS CREDIT TO BE PROCESSED. Got my Oct statement yesterday and guess what NO CREDIT!!! Great to see Vodakak makes empty ...