Why do you keep on locking my line? After reporting the upgrade which you reversed a month ago, now you decide to lock my line. I have been calling and some of your agents don't know what to tell me because they also don't have answers. The answers I need are in the accounts department. I was told ...
I have recently took out a new contract from Vodacom, Mall @ Carnival. After a month and few days my Sony Experia gave problems. Keeps on restarting. Gave it in at the branch. Alicia (Customer Consultant) book it in. Waited several weeks for my phone after it was promised to take 3 weeks. Went to ...
PO sent to Supplier on 8/8/2013 and still todate no delivery of the S3 pouches. ...
On investigations of my monthly invoice statements I found that I have been billed high amounts for data usage as of January 2013 even though I have BIS. I queried this on 30 September 2013 got a call on 1 October and told long stories about data traffic routes and BIS and a finally a credit was ...
I was contacted recently by Vodacom to migrate my smart S package to a Top up package. I was informed that this would not affect my data at all. The migration was successful, however to date I have not received any of my data. Upon calling customer care numerous times AGAIN, I was then told I ...
I recently wished to purchase a 3g USB modem, I went to the Shelly beach mall, to the Vodacom store and much to my disgust the price cash was R799.00. I drove down the road to the OK furniture and bought the exact same modem for R99.00. I understand that the Vodacom store inside Shelly beach Mall ...