Unable to access and check remaining data by login on my Vodacom account. On signing in where I had to update my details to have much better service etc, bla, bla, bla. What utter! Completing the security question and answer it switches over to the next field. Now the problem starts My Id is in red ...
"We are currently experiencing high call volumes..." CAN'T IMAGINE WHY? As the Consumer, I expect service especially if I have been a loyal customer to the company for more than 8 years! Calling Vodacom's call centre is like pulling teeth - their agents need training. George, who left me ...
Today is the 11th of October 2013 - and I have been battling unsuccessfully to cancel my companies hosting agreement with Vodacom Business since the 19th of August! The call centre is ineffective as they can only cancel cell phone contracts. My account manager is 'Bruce' - nobody will tell me his ...
I called into Vodacom to enquire on a data package and got through to Vodacom inter-active. Spoke to the advisor who said my bank account details were an essential part of my approval and coming from a financial industry I know this to be untrue, but in complying with what the advisor deemed ...
My girlfriend and I have been suffering with the network since end of August. We struggle to make calls, sms, internet, mms. Yesterday I could not get hold of her and she was stranded the whole day without being able to make calls and receive calls. She could not make calls, receive calls, or sms's ...
Hi, I received a call from a company called Elite Mobile a few weeks ago claiming that i had a cellphone contract that was pending upgrade. The number associated with the contract however, was unknown to me. Upon investigating this at the Vodacom 4 me store in Fourways, it was found that there was ...