I upgradde my contract ONLINE. I ordered the phone and was told it would be delivered within 48 hours. 48 hours came and went and I phoned again asking why it had not been delivered. I was told it is out of stock. So I waited for a week for stock. The phone was delivered on 25 September, but it was ...
I gave my phone in for repairs 3 days ago. Someone phoned me to tell me I can pick up my phone. I asked her if everything was fixed and if my insurance (that is with vodacom) covered all. She said that the phone was not fixed and my insurance will not cover it as I put my SIM card in another phone ...
Good day, i would like to express my feelings about the services that i am receiving from Vodacom. lastweek friday the 04/10/2013 i called your offices for an upgrade ad the lady that i spoke to told me the latest i would receive my phone will be Wednesday. i have been calling your call centre ...
I am very annoyed at the service delivery i have received from Vodacom today. I called in spoke to Yolanda whom i told i am putting on hold then she dropped the call. She has my phone number so the least she could do is call me back. Anyways i ring back and go through the same process again I get ...
I WAS CURRENTLY ON A SMART LIGHT PACKAGE, MY BILL WAS TO HIGH SO THEY PUT ME ON ANOTHER PACKAGE, THE ORIGINAL PACKAGE HAD TO BE R300 PER MONTH, GUESS WHAT I NEVER PAYED R300 EVER SINCE, MY ACCOUNT IS - R700-800 EVERY MONTH, I TRIED TO DOWNGRADE TO TOP UP 275 AND STILL ITS R800... BEWARE OF VODACOM ...
I am on a Vodacom Talk Package. For my next upgrade, due within a month, I wish to upgrade from a Talk 130 to the Talk 350. So my question to Vodacom: What phones are available on this contract? I have mailed this question to Vodacom, who replied that I should go check on the website. The ...