I am disgusted!!! Vodacom has charged me R2800 for data on my account that I have not used, My account is roughly R1500 per month and now they bill me R5000!!! This is unacceptable!!! I demand a explanation of exactly where when and for what this data was used! I will take this matter up with ICASA. ...
Dear Vodacom You have the most unreliable and unhelpful customer care and contact centre I have ever experienced. I am very frustrated and is very close to taking legal action against you as well as longing a complaint with National Consumer Protection Commission and ICASA. Now let me begin again, ...
Reggy, This is once again an example of the poorest of poor service! As arranged by you, as a representative of Vodacom, I needed to just call and confirm the payment arrangement. I kept my part and called, I couldn't get hold of you on the n umber you supplied me. I then emailed you, to which you ...
I'm contract customer of vodacom since December 8 2011 and 4 months after getting my contract I called vodacom to ask for a device cover (insurance) in the event of my phone getting or broken. Then on the 23rd of September my phone, after blocking & blacklisting the phone I tried to make a ...
HI I am really upset with the service I have received from Vodacom. I currently have 4 contracts with them. I have had a problem with the one phone since February 2013 and they could never resolve my problem, I have followed all the steps they required and I am just tired. If hey don't want to ...
Only VODACOM could change their billing system and not check that the new encryption software works! I cannot open this new statement now. What a bunch of chops! ...