When my monthly debit orders went off i noticed that there was additional money taken off my account. I checked all invoices and seen that Vodacom had charged me R1300 extra for September. I called the customer care line who after 30 min of trying to figure out had realised that there is another ...
For the month of August vodacom had sent me a bill for about R5000 on my 3G account. I had then called them and queried this bill as I found it ridiculous, it had been a back and fourth battle to get some answers out of them. Finally I did receive feedback from their data dept. we found where the ...
So my Wife's phone gets this morning and when i report it and ask the stupid network to hard lock the phone they refuse due to apparently reasons. SO they guy that has the phone can now have access to phone calls coming in maybe not make them or use the data that is on the line. There is more with ...
UPGRADED MORE THAN 2 YEARS AGO, DECIDED ON A PHONE, VODACOM COULD NOT SUPPLY AND TOLD ME TO WAIT. I WAITED AND ABOUT 6 MONTHS LATER I GOT THE PHONE. THEY ARE THE ONES THAT COULD NOT SUPPLY, THEN MY UPGRADE TIME HAD TO BE MOVED ON BY 6 MONTHS. NOW I AM PENALISED FOR THAT. PATHETIC. NO ONE AT THE ...
I PHONED VODACOM TO CANCEL MY CONTRACT, AND TOLD THE GUY THAT I FOUND A BETTER DEAL AT MTN. THE DEAL I SAW WAS A SAMSUNG GALAXY S3 FOR R229. THEN THE CONSULTANT TOLD ME TO LET HIM SEE WHAT DEAL HE CAN DO FOR ME. I GLADLY WAITED. HE THEN CAME BACK AND SAID HE CAN GET ME THE SAME PHONE FOR R249 ON A ...
I bought my phone in October last year (2012) at Musina at a vodacom shp (PC WARX) and in March (2013) the phone was not working and i took it back to where i bought it. I spent the whole month without a phone and in May i was given a new phone and told that the old one was faulty. In September ...