Well, in Dec'12 we changed banks they told me to go to a Vodacom shop to change my details it was to must hustle, I decided to pay manually. Huge mistake! March Vodacom stopped mailing statements. I paid the amount Vodacom used to deducted on debit order. It never changed. I requested statements ...
Phone gets locked in last week for the fourth time in one week then sorted the problem out everything and made arrangements and then Vodacom tells me it wont happen again and then 5 days later the same problem again the phone gets cut of. This was the last time. Not going to leaf it here they want ...
Last Sunday the 6th I took out a data contract on my existing prepaid number at a Vodashop at Wonderpark mall. On Tuesday I received an sms stating that a 200 top up contract had been activated. Later in the afternoon I called customer care and they confirmed I had taken out a top up contract. ...
Vodacom have handed over my contact details to a 3rd party by the company name of weaver. I'm guessing Vodacom believe they are above the law as I am a member of DMA and I have declined giving Vodacom any permission to hand my number to marketing. I do believe MTN are also involved as they are ...
Early November in 2012 i recieved a phone call from a lady who works for Vodacom. She had all my details with her and just wanted me to confirm, she told me that Vodacom wanted to thank me as i was a loyal and good customer. She further said since i was a valuable customer to Vodacom it has decided ...
Three months ago my phone was submitted to Vodacom the Gateway Store having a battery problem, it was resolved & returned. But surprisingly last month I experienced the same problem & submitted my phone in. My phone was sent twice to Jhb and it was given to me back on 02/10. After ...