We went to the Vodashop is Springs, the consultant very willing to assist, advised that the handset we wanted to up grade to after we wanted to take out an additional contract on top of the 6 contract we already have, this is a lot of business for vodacom. He however advised that the handset we ...
My account was suspended at around 11:17 on 10/10/13. On enquiring from the Customer Call Centre - yes they say it's the Customer call centre, they could not help. The accounts dept and back office also cannot help. There is a call limit that has been reached but they cannot tell me which call ...
I phoned vodacom to ask that they send me my itemized billing, they inform me that they will send it hours later i get an sms saying they will send it upon recievig my fax!!! they never mentioned anything about a fax. In the sms it doesnt say what to fax or where to fax it too. after i phoned again ...
Purchased 250g for R50 of internet time (on special) via prepaid cellphone. Put the cellphone simcard in the modem and connected to internet via pc. Browsed happily until internet connection stopped. Assumed that the 250g had been used up. Put the simcard back in my cellphone and found out that ...
I took my cellular phone in on Saturday 05/10/2013 to be repaired. We were told that someone would phone us within working hours of Saturday to give us a quote and let us know if they can repair the phone. Saturday No Call. Sunday No Call. Monday no one can assist me. Tuesday still no one can ...
Hi, I have not been receiving my itemised billing for the past couple of months. When I call the customer service I am being told that my email address is correct and everything seems fine, however every month I have to call Vodacom for my invoice to be sent to me. I have complained about this so ...