I know Vodacom does not care about their customers as they do have the largest network of customers in the country which leads me to believe that they have now become complacent. I recently changed my phone from a black berry to a Samsung and am well aware that internet is not free on the Samsung ...
Well low and behold another billing error or as it seems upgrade error whatever the case. contacted an vodacom consultant on the 1st of october 2013, no help, called the 2nd october 2013 no help. online chat with a vodacom consultant 2nd october 2013, promising to sort it out within 48 huurs some ...
I upgraded my cellphone contract on 2nd Sept 2013 and took a Samsung Galaxy S4. Within 7 days the phone would reboot by itself when launching the camera. Vodacom replaced as per their policy and the new phone did the same. 2nd unit was replaced as well and I was advised by Samsung to ask Vodacom to ...
Last week Friday i applied for a third cellphone contract with Vodacom as a gift for my nephew. I originally requested that they send me a Blackberry 9320. I then called them back on Saturday morning, directly after they opened at 9:00am and requested that they change my order fo a Galaxy S3 mini. ...
I redeemed my vodacom points on wednesday night but did not go through, i tried again did not go through again and i stopped .. and i checked in the morning to my suprice 100 points were gone off my account and i called vodacom and spoke to the lady and she told me that it showed technical error on ...
Struggling to get response from Vodacom! there is an error on the website on my account! ONE BIG ERROR! as someone was "suppose" to contact me which they never did! i cant even view my account! my account was in error and when i phoned to make payment amount was given as R500 and ...