My previous contract expired on 16 March 2013. I had a BlackBerry but never had to pay for the BIS. I did not renew the old contract because I wanted to get a new contract and the Samsung Note 1. In May I got the Samsung and the new contract started. In June 2013 I was suddenly being billed for BIS ...
My laptop and phone were in the car at a shopping centre, so I called vodacom to block the number and blacklist the number procedure is that I answer the security questions which if you asked me are rather not fair as not evryone will remember the specific date and specific number of bundles iv got ...
I took my iphone 4 in 2010 to insert a new SIM card. When they inserted the sim, they broke the phone with a butter knife when trying to remove the sim. I feel as if my patience has run dry. Three years is a fair period to wait for the return of my broken phone. I wasn't given a replacement ...
I have a 2 years contract with vodacom that has already expired on the 19/08/2013 i have called the call centre to ask them to close it but to my disappointment they told me they wont close it because the contract included the phone and a laptop as one package but i have signed a contract for 24 ...
I went to a Vodacom store in Vaal Mall on Saturday 5th October to purchase two phones on contract on an existing account. I was informed that there is no stock on the phones that I wanted to purchase, so I decided to wait until they received stock. On Thursday 10 October I phoned and they said that ...
I have booked my phone in at vodacom waterfront 19 September, I received an SMS on 20 September from vodacom repair centre stating that my phone was received by them. I was told when booking in my phone that my phone will be escalated and will receive it back within a week, up until today no one ...