I have lost hope in assistance from Virgin mobile regarding the issue I had Its such a relief to know that there are people like Mr. Phakoane, I stumbled upon his profile while I was looking for Virgin Mobile Legal contact details and because I couldn't see his contact details without being ...
I had 4 contracts with Virgin mobile, 2 of my contracts came up for renewal and I went into the Virgin Menlyn branch and asked too cancel these 2 contracts at the end of August 2013 as I was opening new contracts with Cell C. I asked to please fill in a cancelation form but was told that they would ...
I couldn't face yet another call to Virgin Mobile's inefficient call centre, so I'm resorting to Hellopeter. It's never-ending problems and incompetence with Virgin Mobile. It never stops. It never gets better. Its shocking. Nearly 2 years and nothing's improved. I have paid my account every month, ...
I upgraded my virgin mobile this year, I specifically told the caller what my budget was and I wanted that to remain The first few months I was debited accordingly approximately the same amount as before the upgrade. On the 29th Aug two debits went through my account. On the 25th of Sept R758, 57 ...
My 2 year top-up contract expired 30 September 2013. I submitted my months notice to terminate the contract fully on this date. On 24 October 2013 my number was ported successfully to CellC. I paid the invoice from Virgin for October 2013 with the understanding that I had used 23 days worth of ...
My contract expired in October. Somebody phoned me regarding a upgrade. It all sounded great. But I then changed my mind. I never received the phone. Nor signed anything regarding the upgrade. I got a bill today for R 928.00. for the charges for my new contract. When I phoned and complained, they ...