My account was initially debit, then I changed it to a cash payment due to the high fees for the debit. I have been making payments before the end of each month since the change. I have check my credit record on trans union and notice that I am in 30days arrears since Jan2013, Feb2013, Mar2013, ...
On the 08/02/2010 I received a package via courier, in this package was a cellphone (Nokia 2330 Classic nr 074 121 6573) from Altech Autopage, service provider Virgin Mobile. I then realised that other service providers are giving better deals on the same phone package, i decided not to keep the ...
I have had constant issues with Virgin mobile, since day one there have been many things that i cant stand, never answer their phones is the most annoying right now, my phone was 2 weeks ago and i had it insured with my own broker, i have received my phone and i am trying to do a sim swop, i can ...
2 months ago I posted my complaint here due to wrongfull billing. Aftr postin it I received a call from ilham & she assured me that the matter will be solved. I then received a proof (letter) that It hv been solved.i undastood that the process takes up to 21days. But I'm still receiving smses ...
I phoned 11 April 2013 to give slightly more than 1 month notice, the 24 months ending 17 May 2013. Yesterday (21/05) I phoned again to check why not cancelled by the 17th May already, get told it hasn't been done yet. My ref. no. from the first call on the 11 April 2013 is 46754343. Today when I ...
I had a contract with Virgin Mobile which I ended in 2012 and there was an apparent amount outstanding which they never even contacted me about. I found this out in January and paid it. After numerous phone calls and battles I received a letter from Nthabiseng Mokgopha saying that my account has ...