I HAD A PROBLEM WITH MY SIM CARD AND I WAS TOLD THAT I NEED TO BUY A NEW SIM CARD FOR THEM TO DO A SIM SWAP FOR 5 MONTHS ALREADY AND THEY TELL ME THEY CAN DELIVER THE SIM CARD TO ME AT A COST OF R150 AND THEIR SIM CARD ARE NOT AVAILABLE IN THE SHOPS. YESTERDAY DAY I MANAGED TO GET 1 BUT NO ONE CAN ...
On the 2nd May, I reported an incorrect debit order on my account. Tshego promised to have it correct. this was not done. An account arrived on 15th May still in a mess!!! I phoned and was promised a revised account would be sent for both myself and my wife, who has not received an account for ...
I received an sms from VIRGIN MOBILE NETWORK, for promotional purposes, saying i will receive 1000 free smses. Two weeks later, I still received nothing, then, i phoned them and they said IT department will contact me. Saying they have high call volumes and the same problem occurring everywhere. I ...
I applied for an upgrade and requested the Samsung S4, this was done on the 8th May. I was told the delivery time would be 5 to 7 days. I still have no phone, my emails go unanswered, every time I phone the call centre I get told another 48 hours, it is now the 22 May 2013, if I ask to speak to a ...
I applied for a Nedbank business loan, and know I have no accounts, always pay cash and keep my banking in order - I was turned down... reason .. a Virgin Active Mobile account that I have never had... I called the account department in JHB (I live in Cape Town - past 30 years) got kept on hold for ...
I was put on a contract without being told about the details of what it includes, I thought I was going on a top up. Now I'm told I can't do anything about it! Virgin mobile steals peoples money and the manager never calls to show interest. Their BIS service is the worst on the planet!! ...